Thank you for submitting your Notice of Incident and Claim with the Department of Transport and Planning. If an email address was provided in your application, you will need to navigate to your inbox and verify your email address to finalise your claim application. If no email address was provided, you will receive contact as your claim progresses. Your request for compensation will be allocated to a Customer Resolutions Officer for further investigation. Should we require any further information to assess your claim, we will let you know. Your claim for compensation will be assessed in accordance with our obligations outlined in the Road Management Act 2004, Road Management Plan, and other relevant Codes, Policies and Regulations. If DTP has complied with its obligations, then it would not be considered liable. You can read more information in our FAQs.